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Understanding Nico Viola’s Journey Towards Facility Management
Nico Viola, the director of facilities at Holden Forests & Gardens in Ohio, has an inspiring story rooted in his childhood experiences. It was not just a job for him; it was a calling. Growing up in a family that owned numerous rental properties, he was naturally drawn to the realm of facility management. Viola recalls, "I really wasn’t given too much of a choice... it was always in my blood." This early start laid the foundation for what would become a distinguished career in managing one of the largest public gardens in the United States.
The Diverse Spaces of Holden Forests & Gardens
Today, Viola oversees a staff of ten across three sprawling properties: the 4,000-acre Holden Arboretum, the 12-acre Cleveland Botanical Gardens, and a 35-acre nursery. Each space, with its unique environment and challenges, brings approximately 350,000 annual visitors who marvel at the natural beauty and diverse plant collections. Managing such extensive grounds requires an adaptive approach, as the staff may shift from designing walking paths to addressing intricate irrigation systems.
Challenges and Innovations in Facility Management
Viola’s role is not without its challenges. With a diverse set of responsibilities, he must ensure that the gardens not only look their best but also operate efficiently. This is where innovation comes into play. From adopting sustainable landscaping practices to exploring the latest technologies for maintenance, Viola's work reflects a commitment to both aesthetic and environmental standards. He leads by example, embracing new ideas that can enhance the visitor experience while caring for the ecosystems his facilities inhabit.
The Importance of Community and Collaboration
Cultivating a vibrant community around the gardens is another of Viola’s key priorities. By engaging with local residents and fostering partnerships, he has significantly expanded the reach and educational opportunities of Holden Forests & Gardens. Whether it’s hosting workshops or school visits, he understands that building relationships is crucial to fostering a deeper appreciation for nature.
From Handyman to Award Winner: Viola’s Legacy
Recognition for his work culminated in his selection as a 2022 FacilitiesNet Facility Champion. This honor reflects not only his technical skills but his passion for his role. As Viola continues to balance hands-on maintenance with strategic planning, he proves that a strong foundation leads to thriving landscapes.
Reflecting on the Future of Facility Management
As we look ahead, facility management is evolving with trends towards sustainability and technology integration. Leaders like Nico Viola are paving the way for innovative practices that not only protect our natural spaces but also enhance their accessibility and enjoyment for future generations. By sharing his journey and insights, he encourages others in the field to embrace challenges and seek out collaborative solutions.
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